FAQ • Founder Pre-Orders
Questions,
answered.
Everything you need to know before pre-ordering the RastaRoots Discovery Collection: what is included, when it ships, how checkout works and what happens after you order.
Five herbal rituals with 8 sachets per blend.
£19.99 before public launch pricing.
Playlist access included with the Discovery Collection.
Checkout is handled safely through Shopify.
Founder Pre-Order FAQ
Before you order.
Clear answers for the first RastaRoots Life drop.
01What is the RastaRoots Discovery Collection?
The Discovery Collection is the first RastaRoots Life founder box. It includes 40 premium herbal tea sachets across 5 signature ritual blends, with 8 sachets of each blend.
02What is included in the box?
Each Discovery Collection includes 40 sachets, 5 signature blends and access to the official RastaRoots Tea Ritual playlist.
03When will Founder Pre-Orders ship?
Founder Pre-Orders are expected to ship in September 2026. Founder customers will receive production and dispatch updates by email.
04How much is the Founder Pre-Order?
The Founder Pre-Order price is £19.99. The expected public launch price is £24.99.
05Where does checkout happen?
Checkout is completed securely through Shopify. The RastaRoots Life website is used for the brand experience, product information and community story.
06Can I pay by card or PayPal?
Available payment methods are shown at Shopify checkout. Card and PayPal options may be available depending on the checkout settings at the time of order.
07Can I cancel my pre-order?
You may request cancellation before dispatch. Please read the Refund Policy or contact us with your order number if you need support.
08Are these medical products?
No. RastaRoots herbal teas are created for daily ritual, lifestyle and general wellbeing. They are not medicines and are not intended to diagnose, treat or cure any condition.
09What is the Tea Ritual playlist?
The Tea Ritual playlist is the official RastaRoots music experience. It is designed to pair your brew with rooted rhythms for calm, reflection and connection.
10How do Founder customers help the Community Fund?
Founder customers help build the foundation of RastaRoots Life. As the brand grows, our goal is to develop the Rootz Community Fund to support youth empowerment, mental wellbeing, heritage and grassroots projects.
What’s Included
40 sachets. 5 rituals. 1 rooted experience.
The Discovery Collection brings together the full first drop in one premium founder box. It is made for daily ritual, gifting, wellness and cultural connection.
View The Collection →Still Need Help?
Contact the RastaRoots team.
If your question is about an order, include your order number so we can help faster. For partnerships, community projects or wholesale enquiries, contact us directly.
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Founder pricing is available before public launch. Checkout is handled securely through Shopify.
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