Contact RastaRoots • Customer Care
We're here
to help.
For Founder Pre-Orders, shipping support, wholesale, partnerships, community projects or founder messages, contact the RastaRoots Life team below.
Questions about pre-orders, delivery or payment.
Influencers, wholesale, retail and collaborations.
Grassroots projects and future fund opportunities.
Ideas, stories and brand opportunities.
How Can We Help?
Choose the right contact route.
Use one email for now while we build the brand. Please include your order number if your message relates to a Founder Pre-Order.
Pre-Order Support
Questions about your Discovery Collection order, shipping date or payment.
Partnerships
Influencer, wholesale, retail, café, press or collaboration enquiries.
Community Fund
Grassroots projects, charities, schools, wellness groups and community initiatives.
Founder Contact
A message from Dion.
RastaRoots Life is being built from the ground up. Every message, idea, collaboration and founder customer helps shape the early direction of the brand.
If you are contacting us about a partnership, community opportunity or brand idea, send a clear message with as much detail as possible.
Email RastaRoots →Before You Email
Need a quick answer?
Many common questions are already answered on our FAQ, Shipping and Refund pages. These pages explain the Founder Pre-Order, estimated dispatch, cancellations and checkout.
Community & Partnerships
Building more than a tea brand.
We are open to future conversations with community groups, wellness spaces, retailers, cafés, creators and organisations that align with the RastaRoots mission.
The long-term vision is to grow a lifestyle brand that supports wellness, culture, heritage and grassroots impact.
Explore The Community Fund →Response Time
We aim to reply within 1–2 business days.
During busy launch periods, response times may be slightly longer. For order enquiries, please include your Shopify order number so we can help faster.
Email [email protected]Join The Rootz Community
Stay connected.
Get founder updates, launch offers, product drops and Rootz Community Fund news.